Back home in Cleveland for the weekend and there aren't any Mr. Hero's where I live now. So, I had to have a Romanburger before we went back. We got in there at about 9:15 pm....they close at 9:30 pm. I have a rule that you never go to a restaurant right before closing. This is for many reasons, but mainly because they're trying to close up and get out of there and serving you is the last thing they're thinking about. I had to have it though. Anyway, there was a lady in front of us that ordered a hamburger with turkey on it. Hey, it might actually be good...probably not though. When her order was ready she did not respond when they announced it as a hamburger so they handed it to me. It threw me off because I ordered a Romanburger. About a minute later (still waiting for my wife's order) they realized their mistake and the lady freaked out and wanted fresh fries. The owner was a little irritated because he didn't think the fries were cold. As they argued back and forth, my wife and I just gave each other that, "you know you're in Cleveland when" look. Nonetheless, my Mr. Hero fix was satisfied with a 10" Romanburger and waffle fries. Yumm-diggity. Funny how you always want what you can't have. Went here every blue moon when I lived here.