First time was a charm! Had a great experience with Hannah! I had no appointment. I live near this area of Scottsdale and I don't like the usual strip mall nail salon cattle call experience. I even had a yelp check in offer. That being said. NEXT time: FAIL. I had no appointment. BUT there was no one hardly in the place! WTH ... I waited 15 minutes and offered to come back and apologized for not having an appointment. I asked for the pricing at least 3x. First time. Gel mani: 30 plus pedi with callous remover (gross I am sure to yelp but.... ).. 27.. THIS time: Gel mani: 38 plus pedi with callous remover (gross again.. seriously trying to not TMI!).. 28.. ummm .. is this make up pricing each time? AND no menu price list this time. I checked my facebook offer. Nope. It was all for this catch a cancer tanning bed. No thanks. I checked my Iyelp. Could not load. Well awesome. I even inquired about a set of acrylics with gel set. Language breakdown, I guess? Maybe I am using some unknown lingo. After a tip it was clearly the pricing I used to get when I lived in Georgetown spas for a hour long bomb ass deal ! NOT in Scottsdale where I am leaving there very confused. F A I L. Two only because it's not Hannahs fault and I love Essie color and the gel lasts forever.