I took my car to Almar and didn't have such a good experience up front. Firstly, they were supposed to inspect my car and when I picked it up they had not done this. I had to wait while they did this. They did pull my car to the front of the line and do it as quickly as possible so it wasn't a huge deal. Secondly, they disconnected a hose which caused my check engine light to come on a couple of weeks after I took it in. I took it to the dealership, which I knew would be more expensive, because I didn't know what was wrong. They explained what happened so I let Almar know. They asked me why I didn't bring it back into them and I explained that I didn't know what was wrong when I took it in to the dealership. They reimbursed me for the amount the dealership charged me to re-connect the hose. I really appreciated that! I understand that mix-ups happen and it seems as if this shop makes a good faith effort to make it right. Thanks!