Imagine spending $140 on a car wash and parts of your car still being dirty! I had requested a hand washed, shampoo, and vacuum. When i picked it up i immediately noticed a few spots that were still dirty, but cleanable as i was able to get it off with my fingers. I paid it no mind figured it was minor, but on my way home i noticed a few more spots that just looked completely ignored. To top it all off i went to the trunk this morning to put my mats back on and all were very very clean, except my trunk mat it was folded on itself and when i unfolded it it was still covered in hair like they didn't even attempt to touch it! Better to spend the money to get a personal detail or just do a cheap drive thru, because these guys are not worth the $$$