Maybe they read their yelp reviews, because my service here was great. After ordering the pear tree green tea, the clerk asked me to wait right there and the barista would bring it to the counter. When I ordered an apple tart and a choco-cappuccino (c'mon, I was there for 3 hrs), a server brought everything up to our seats on the second floor....quickly. No questions. Thanks yelpers!
As others have said, great ambiance but could use more seating. And bigger little tables. I sat in fear of an overturned French press for the better part of an hour.
Excellent friendly clerk who answered questions warmly and recommended teas to our party.
Bonus points for the flatscreen, book collection and table games on the second floor.
Just wish I lived closer to Boca....