Came here on a Saturday evening and asked for a table for 6. Was told to wait for 1.5 hours, even though it seemed like they were not completely full. When I came back 10 minutes later to check, another employee tells me they will actually have a table ready in half an hour. Hmm.. so we decided to wait. And after another 15 minutes, I get a call on my phone saying "the owner's family" is coming in and now they no longer have a table for us until 2 hours later. I complained saying that I was counting upon them. The answer I get back is that they don't take large groups until after 9 PM. So, why are you telling us this now? We gave up and asked them whether we could do a take out instead. And they tell us it takes more than 1 hour to do the take out. 1 hour for a take out?? They rationalized it by saying that it takes longer to prepare a take out for a larger group. Hmm.. really.
Moral: if you have a group larger than 4, best avoid this place. Sure, they have decent food. But there are plenty other places on butler street with good food AND service.