Paul the general manager is an ass. My husband was interested in the orthotics, and went in, he was approached by a female associate who was told by Paul to go ahead and go in the back room and wait for the next customer that he did not believe my husband was going to buy. He was a high pressure jerk who kept asking how much is your health worth? I told him obviously it's worth a lot but I'm not sure we want to spend $300 on a product that has terrible reviews online, And is not backed by the company that makes them with a warranty!!?!