I went into this business to get a wax today and had such an unfriendly experience I left without even getting anything done. When I walked in, there was a receptionist sitting at the desk. She didn't bother looking up at me from whatever she was doing. No smile or greeting. She slammed a clipboard down on the table for me to fill out but I felt so uncomfortable in her presence that I just left. Seems like a lot of people have had the same experience but all those comments are hidden by whoever is managing their yelp account.