I want to give a disclaimer that I never actually got to stay at the hotel but I think most people will agree that my experience should be documented with a short review.
I booked a room at the Best Western Inn of Chandler nearly 1 month ago and paid in full upfront in order to get a low room rate. Today I was informed (just 2 days before my trip) that my reservation would not be honored as they were "overbooked" and they tried to divert my reservation to a much inferior motel nearby (with no offer of discount or anything). Their claim that they are overbooked is laughable as you can find available rooms for the dates I was staying at pretty much any travel site on the internet including their own site. My assumption is that they didn't want to honor the rate that I paid.
I demanded a full refund and will be staying at another hotel in the area. I wouldn't waste my time with this hotel in the future even if their rates are low because obviously they don't feel obligated to honor them.