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2016-02-18T00:00:00
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n6:usefulReviews
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Go anywhere but here. I paid for an oil change and tire rotation. Picked my car up and had to get gas and checked my tires. The right front has a scrape and I quickly saw it was in the same spot. I called and talked to Mark who confirmed with the tech that he didn't rotate the tires (even though the receipt said he did). I told Mark I am not happy about having to come back and said they need to take care of it quickly when I return. He assured me they would. Came back 2 days later and saw an open bay. I figured it would be a quick in and out. The guy at the desk who ended up being Jerry the manager told me it would be awhile as they had 2 techs and 3 jobs ahead of me. I explained that if they did what they claimed to do the first time that I would not be back. I also said this is a five minute job and he needs to make it right. He didn't care. When I told him I was calling corporate, he said tell them you dealt with Jerry the store manager. I am waiting on a reply. If this is how a manager is going to treat you, how can you trust anyone at the place. Too many tire shops that value your business. Take yours to any other but this place.
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