I have stayed here for many times whenever I came to Scottsdale, AZ. In the past, I did not have any problem and I always have enjoyed staying here. The last time I stayed here as in April 03, 2012 and I would never come back again. They charged me $35 fee for damage the towel which I have no idea what was the manager talking about. Anytime I check out the room, I was making sure everythings were in a good place, because I am an organize person. I do understand that these house keeping women work hard for living. Therefore, I always make the bed look nice, fold the towels and place them on the sink, leave them some tips, and I dont even use the coffee machine or open anythings that I don't need to use. I work in Medial field and extremely a clean person. I don't even wear make-up, because I like to look natural. The only things that I use are light pink lipstick and a little bit eyes shadow.
Two weeks later, I went into my bank account. I saw they charged me $35. I called them, Steve told me that I stole some towels. Stole some towels for what. Then I called back, the manager named Adam told me that the towel got some make-up stains. Make-up stains? I have never heard that you can't able wash or get rid off the make up stains. Make up is a permanent paint. Of course, it will wash away. I told Adam that the house keeping probably must confusing me with someones else. He told me that he will give me a call back, but I never heard from him again. That was the most ridiculous fee that I have ever get charge in my life.
I believe that since we are living in a bad economy crisis. Business is slow everywhere you go. So, people came up with some excuses to charge customers so they could earn some profits.