Misti-Sue is one of the nicest personable dog groomers I have ever met. I've taken two of my dogs to her with no issues for 7 years. I moved out of state for awhile and tried the Petsmart and Petco thing but was disappointed every time. My toy poodle is always happy to go and looks great. Again, I have never had any problems with Misti-Sue or any of her employees. I can't believe some of the previous reviews - they are blatantly false. Her services are fair priced and she is always going above and beyond. I highly recommend her!! She is simply the BEST! I love my dog more than anything, he is our dog child and would we not tolerate anything but the best.