Read reviews before heading to have my SUV washed. I told the guy I wanted the platinum for $29.99. He immediately told me he would give me a great deal on a full detail because they had no other cars currently being detailed. The price: $59.99. My SUV is 9 months old and in mint condition. I told him, no thank you. I just want the platinum. He shook his head, threw his arms up in the air and exasperated, "Ha? But the detail is cheaper!" I replied, "No. It's not cheaper. It's $30 more. I just thought this was rude behavior. The cleaning was fine. Inside looked great but there were still water marks on the outside and some spots that had not been cleaned. I will go some where else next time.