Wow is terrible, stay as far away from them as possible. Yes you might be tempted by their prices but it's not worth it. I was foolishly tempted and recently signed up for their internet 500. Well let me tell you first of all the router that they provide for this service isn't even capable of achieving the 500 mbps speed! They must think consumers are in dumb and are too stupid to use Google. Second after doing several speed tests, I'm not even getting half the speed I'm paying for and on the 2.4 band I'm clocking in at around 70. I'm paying for 500 and getting 70. The worst part about it is the tech keeps trying to convince me that is normal! Let me tell you it is not! I'm beyond frustrated. The TV is decent if there is a positive in all this. STAY AWAY FROM WOW,pay a little more and get a decent service.