The restaurant was completely empty when I arrived, and remained empty until the end of our meal, when one other party arrived.
The restaurant itself was beautifully decorated, but considering how the staff stood around with very little to do, I would expect it to be spotless. Glasses and cutlery were spotted and could use polishing. When I was a server, if the place wasn't busy, I would ensure everything was sparkling clean. Always keep busy improving the place for better customer experience!
The food was good, but given location, ambiance and quality, I considered it to be extremely overpriced. I bet if they lowered their prices, the place would be packed every day. I would not return any time soon, at the prices they charge. I'd rather be in a restaurant that was busy with better service. The staff here seemed very stiff and not very happy. We did not feel welcome as customers, despite being the only ones there. It's a shame to see a business struggling, so hopefully they make some improvements soon.