Wow, what a waste of time this was. I went in with an honest picture of a divorce and problems up front. I asked to be pre-approved before I started looking at cars with the understanding that this just might not happen. They were all friendly and respectful... to my friend who went with me. He has a mechanics background. They shook his hand three times. I was the one buying the car and was never offered this common courtesy. I really try not to be that kind of woman, but... Then they tried to sell me a Mustang that was posted on their internet inventory as clean and ready to go. It had been driven by the wife of one of the people who work there, with major dents on the roof, a rear bumper that had significant damage, an obvious oil leak, and a questionable CARFAX report.
They wanted me to make a promise to buy it that they would clean it up and make it ready to go. We asked that if we were approved for that car and it didn't work out, that the offer would be good for another car of that price. They said yes. But they wanted me to sign that I would buy that car... hmmmm. Couldn't test drive it and it had problems... Well, they brought out the credit guy, who once again talked to my friend instead of me, and shook his hand twice, but not mine. The numbers did not match what was advertised at all. There was $1000 added on to the price, now making a car that had a Kelley Blue Book value of $3400 from $6700 to $7700. They said the higher price was a loan fee. I was sitting under the sign that said "We use Kelley Blue Book values to price our cars". Obviously not the same blue book the rest of us use.
The moral of this story is, do your homework to know the value of your purchase before you buy from these guys... and ladies, you might want to bring a guy with you so you don't have to shake their hands either.