I am a competitive dancer and a few years ago I had a costume that was made out of a lace material and it was way too big for me. My mom and I deceived to take it to Susana. She tightened the straps considering I have a bigger chest than most dancers and she took in the sides of a material that I didn't think you could do that with. She did a phenomenal job.
Fast forward to a few weeks ago when I took my prom dress in to be hemmed and to get a bustle. I needed it down within a week and the dress bottom was a weird, run prone material. When I went to pick it up, I once again was extremely happy with her work.
She is great and so kind. And no I am not a family member or a friend of hers. I am simply a happy costumer. People need to realize that if you're rude to someone they will probably be rude back.