Highly inflated pricing and they WILL NOT itemize the costs for you. I paid almost $600 to have a garbage disposal replaced. Garbage disposals costs maximum $100. No one could tell me what the other $500 went towards. I've called their billing department and left voicemails but they DO NOT return calls. In today's world where customer service and the customer experience is invaluable, this lack of customer focus is unacceptable. There are too many (better, cheaper, and honest) plumbing companies out here.