I bought my new Nissan Rogue here, and I've had it serviced here, so I have a few different experiences.
First--for the sale. My salesperson was Nicholas, and he was great. That being said, I really hate the whole car buying experience--all the added on stuff, etc. it's hard for me to tell if I ultimately got a good deal or not. But it was absolutely the car I wanted, and it's a price I can afford, so I'm not complaining. I will say they were very courteous and thorough.
The great part though has actually been getting it serviced. I waited waaay past it's check up date, had a nail in a tire, AND I came 30 mins before close. Instead of getting frustrated, the service guy hustled to make sure they could get everything done that I needed, got it done in no time at all, and even gave me a lot of assurance that everything was being done well and for a totally reasonable price. So lucky to have someone who really cares take care of my car!! I'm a happy customer (and won't wait so long to take it back for service next time! ;) Thanks service guys!!