After reading a particularly nasty review of this place (by an out of towner who came here one time and expected to be worshipped because she so special), I have to chip in my two cents. I have been coming to this place for YEARS- no, it's not the spa at the Wynn Resort, but it's a friendly, comfortable neighborhood salon with dependable service. If you don't want to wait for an appointment, call ahead. Or try your luck as a walk in, it will usually just be 5-10 mins. I usually get gel nails and pedicure, and they do a very nice job (and I am picky!). Gel nails always last me three weeks at least, pedicures up to a month and a half. Best is about 10% more compared to the cheap-o nail salons, but it's worth it because it's cleaner, in a nice shopping center, staff is friendly.