Room was clean. Good and friendly customer service. The AC worked, the wireless worked fine. They put the wireless password on the room key envelope. Nothing in disrepair. The hotel looks good on the outside and inside. My room was roomy and comfortable. They had adequate amounts of electrical outlets. My room had a microwave and coffee machine with porcelain cups (not paper). The bathroom was roomy and clean. It was stocked with organic shampoo, organic lotion, and organic body wash with a fancy name.