Been here many times for various meetings. Ridiculously overpriced food. $5.99 for a PB&J kid's meal? Please.
Coffee is mediocre. Same coffee that Cafe Kolace in Beaver serves. The breakfast sandwich is the only thing I've had that I would get again. The croisant it comes on was great. The baked goods are dry and mediocre. The cheesecake slice is WAY too expensive for the size. The cupcakes are dry, although the buttercream is usually a winner. The cookies are very hit or miss, usually a miss. The staff isn't the warmest bunch I've ever encountered. Very few smiles to be had. Many times I've wondered why some of them bother working there if they obviously hate it so much.
The counter and display area are very poorly designed. First of all, they need a coffee/pastry only line for people who need a quick in and out. Then a separate food line on the opposite end of the store. Why on earth they'd have someone who just wants a coffee wait in a long, slow breakfast or lunch line is beyond me. The staff also cannot see the patrons from behind the counter. I am 5'3" and have stood there waiting and waiting for someone to see me. They can't! (I like to think they're not ignoring me...) Yes the pastry display is beautiful, but it's in the way. There has to be an easier way to display the food AND be able to see the staff/patrons. Also, if you want to look at the ice cream options, you have to cut in front of the line and piss people off.
Based on the consistant traffic they've been getting since they opened, they really should re-evaluate how things are situated within the space.