I've had a storage unit here for a few months & from the first time I requested a quote until the day we moved our stuff in our unit the staff is so helpful & friendly. They have automatic billing to make it so much easier & convenient. I got a new cc and completely forgot about the auto payment & they called to let me know my payment was declined & were very understanding & waived the late fees for me. The property & units are very clean & secure. You need a code to enter & exit the property & can only use an approved lock for your unit. Each hallway has a dolly for use.