I had never had a mani and/or pedi before. I have now been there 3 times. Andee (the owner) clearly loves her job and her work reflects it. I have (had?) really awful, thick, and ragged toenails which she worked and worked on until they looked amazing. Fingernails are great, too. She is also about the nicest person in the world, who actually cares about her clients, several of whom told me they have been with her for 10 or more years.