I tried this salon a few times and have been very pleased with Ken.... he shapes my nails just how I like and is very precise with polish and details. I don't give it 5 stars just because of the prices are a little high when doing something other than a basic manicure. And I wish they would use a towel under my hands because of the dust I feel on the counter, next time I'll ask for one. Staff are friendly and take their time, they don't do 2 customers at once like some salons I have been to.