Today I went with a couple of my friends to Jangwon for lunch and we were greeted and seated immediately as there was only one other table at the time. We sat in the booth and got our menus right away and the service seemed pretty good, however as the meal continued everything got worst. We were all under the impression that it was an AYCE thus, we ordered the 4 different kinds of meat for $20.99. The first 3 cuts came out and we were barbecuing, but after the first round we were confused about the 4th kind, the bulgolgi. We had no idea that once we ask for the bulgogi the K-BBQ portion would be done and we wouldn't be allowed to switch back, as no one informed us.
After we had 2 rounds of the bulgogi, we were ready to pay. None of us had cash and no one informed us as we came in that their debit/credit card system was down, but "conveniently" they had an atm in the restaurant. One of us decided to run down the street to the bank and grab cash instead, which took all but 5 minutes, and the woman, whom i'm assuming is the boss" pointed at the atm and told us to take cash out there. We told her someone went to get cash and she just gave us a dirty look.
Our bill came to $71, and we gave $75, and started to walk out, however she immediately said "EXCUSE ME!" and implied that we didn't leave her enough money for a tip. She stated that we had to give her the tip amount that totalled the tax which was about $8-9. We were so dissatisfied with the way she handled the transitioning of the meats as well as her attitude about the tip. I've never had anybody demand that we tip them the amount that the tax was. It was extremely rude and she wouldn't let us leave, we paid for our meal and no where within the restaurant did it say that there was a minimum amount required for a tip.
Overall the food was okay, service was beyond terrible and the "owners" attitude was beyond appalling. Never will I go back, nor suggest friends to go there. Definitely our first and last time going.