This place....
At this point I have been here about 7 times. Each time leaving extremely disappointed.
While they do ask if everything looks good, there's only so many times you can have them redo things before starting to wonder if you are the one expecting too much.
This time I chose to go with the next best thing to a detail.
I chose the "Ultimate Wash" along with both add on "Express Detail" options. ("The Works" and "Buff Service".)
After the 45 minute wait (which was explained beforehand) my car was presented back to me with the following:
- multiple large spots of untouched wax still over the car.
- a series of scratches along the kick plates that were a custom add on when purchasing the vehicle.
- dirt still sitting in plain view on the drivers seat.
- door jambs still full of dust and basically untouched.
While the person presenting the car tried to go over things again, I continued to find issues and asked for a manager.
Was very impressed with the MOD "Dave" and his sincerity when it came to addressing my issues.
I stand here now awaiting to see what I receive back in a moment.
This place presents itself as a notch or two above your run of the mill car washes. One day I hope to see that level of service put forth by the individuals working the line.