We have paid for an annual treatment plan from TruGreen for the last two years. Our lawn is the embarrassment of the neighborhood. Do not bother with a company that is so big, they actually had a door to door salesman knock on our door to sell us TruGreen Lawn services - having no idea that we had been a customer for two years! Once he knocked on our door though, we finally had a real live human to talk to about our complaints (not their useless, not empowered customer service staff) about our lawn but then still nothing happened!! We have been waiting for them to address this issue for almost a month. Do not sign a contract with this company. Pay attention to the reviews.