Been taking cars there for years, so had no problem getting starter work done. They never called to give me an update. Had to rent a car, as I need to go to work. So 5 days later, (kept calling but could not get through) drove over and found that the car was not finished, as the starter still did not work, and was told they "might have to drop the transmission" which would cost over $1K. Charged me $600 for a starter that didn't work right.
Not saying the cost was wrong, as it may cost that much to fix it - however no call back in 5 days to let me know how it was going? And does it really take over 5 days for a starter?