I am still working my way through the menu here, I really enjoy the black tea latte and fruit teas with boba so have not tried nearly as much as I should, but have brought family and friends and never heard any complaints.
The customer service is excellent- the staff is always willing to answer questions and give recommendations, and will remake anything if it's not to your liking (though I have never had to take advantage of that since the drinks are consistent).
I wish it was open earlier so I could grab a tea on the way to work, but my bank account is probably better off with the occasional afternoon tea. They do get pretty busy when the nearby schools let out but they keep the line moving.
I admittedly have not tried many boba places in town, but once I tried Brew I stopped looking for options!