This place was/is a MUCH better experience than what I had with Southwest Dental Laveen.
Immediately I was greeted (both on the phone and in person) in a friendly, positive demeanor (unlike SW Dental...) and felt comfort.
I have dentist anxiety and cant help but be nervous every time no matter where.
During my 1st visit with Prime, I kept myself pretty calm more-so than I have elsewhere. They made it easier on me with their friendly & positive demeanor's. They were willing to address any issue I may have and wanted to be sure I was doing OK (taking my nervousness/anxiety into consideration!).
Sure, I still loath going to the dentist but I feel that these guys are better experienced than other offices,and know what customer satisfaction & care is all about.
I have read the previous reviews and I believe they need better credit considering a majority are 2+ years old.