This was our first time staying here, and we chose to stay here for Halloween and the evening after because we attended the Erasure concert at the Pearl Concert Theater they have here on site. Great venue by the way, we were on the main floor with GA tickets, and the view was great! Very clean venue with great staff.
The hotel has a lot to offer as far as activities and gambling, but without the crazy hustle and bustle of staying on the strip. We stayed in a Superior room in the newly renovated Ivory tower, and we were happy we did! The room was clean and decorated very nicely, and had everything we could want in a room. The hallways, elevators, front lobby, everywhere was clean and didn't feel "dirty" or trashy at all. We've stayed in Vegas a number of times and even though hotels were "newly renovated" they still felt like dumps..but not the Palms! The reception desk staff was more than helpful about explaining where things were in the hotel, and explained the events for the weekend at ghostbar, which is the hotel's popular dayclub/nightclub. We received coupons with our room keys for drinks that were 2 for 1, and discounts to some of the restaurants on site, which helps financially.
We do want to mention, however, that Halloween night we had a bit of an issue at the social bar with a brand new cocktail waitress who didn't exactly adhere to hotel policies, but we spoke with Susan who is the Food and Beverage Manager and she resolved everything for us with no issue. She was more than helpful and understanding, and wanted to do whatever she could to make it right so we didn't have a sour taste in our mouths on our first visit.
We visited ghost bar's GBDC on Saturday, since hotel guests got in for free. They were having their costume contest which was quite entertaining. The club itself was nice, it had a nice crowd but not too overwhelming. The DJ played a great mix of music and everyone seemed to just be having a good time and relaxing - no awkward trouble or drama like some of the other bigger clubs on the strip. Nice atmosphere inside, they have tables and couches for those who reserve bottle service.
We would definitely stay here again, we had a great time and felt very relaxed. We weren't bored staying in the hotel at all and the staff made the whole experience very pleasant. Compared to other hotels off and on the strip, we think you get the best bang for your buck here.