Okay. I love Jimmy Johns. I eat here more often than I'm willing to admit because it's decently priced and really close to my work. Had I completed this review before yesterday, I would have given them 5 stars. BUT... after my experience yesterday, they lose a star. Here's what happened:
I ordered my sub: dry (no sauce), no tomato, and no lettuce. The delivery guy took FOREVER to get to us, probably about 20-30 minutes (normally the delivery really is freaky fast), and my drink was all gross and watered down. My sandwich was also wrong, with all the sauce possible and just a ridiculous amount of lettuce. I called the restaurant, and the guy was a little rude, and said "Well on your receipt it doesn't say anything about needing the sandwich dry." I replied with, "That may be the case, but I asked for it to be..." He kind of sighed and said "Okay, I'll send a new sandwich, but make sure you give the old one to the driver." Which was fine, whatever. I was more ticked off that the guy was rude to me for asking them to correct their mistake.
In all probability, I will order from them again. I was just a tad put off with my experience yesterday.