I used to see a very fine Dr. there, and the Dr. was okay but was either let go or quit one day as I got the coldest letter I ever received from any physician's group saying the Dr. was no longer there (I heard that particular Dr. just got fed up with all the internal disorganization and problems there with the staff)--BUT, 1. you could NEVER EVER get anyone that worked for the Dr. to answer the phone, so if you had an emergency or real need you were out of luck and 2. the staff here never could help either.
Finally, I switched Doctors to another group out of frustration. However--and here is the real problem--I called 3 times to ask for my records to be sent to the new physician. No records sent, so after some months I actually called the Supervisor of the Medical Records Section who promised to have my records sent that day. Nothing ever came! Nothing! And this was the Supervisor of the Department---unbelievably bad!
After some more months, I finally went to the new physician, signed some releases for them to get the records--and guess what? They didn't get them either.
FINALLY, after a YEAR (yes, I said a YEAR), my new physician physically went over to their office to retrieve my records himself! Yes, it is that bad!
It was good luck that kept me from being ill on an emergency basis that year as my new Dr. would never have had the old records to see if I had gotten sick.
I would never ever suggest anyone use this poorly run place. Their service is horrid, and, trust me, you are nothing more than a number there--and they really do not care at all about you.
Horrid place: you have been warned! Their service is non-caring and totally disgustingly bad!