Got a really good deal on my sofa. They had a floor model sale with free delivery. They delivered the next day. The movers were very careful and helpful. I notice little things. They wipe their feet, smile and say "thank you". Polite and hard-working aren't too easy to find these days. I saw on one bad review, that the desk girl wasn't very good. I don't know if she's been let go, but they were training a new girl when I purchased my sectional. No complaints, whatsoever. I'd shop there again.