I'm giving this review a very low score due to a HORRENDOUS employee. It's a shame because I've consigned with this store many times and have always had an easy and pleasant experience with the other staff. The last two times I was there I dealt with a very, VERY nasty staff member. This is my first time ever bothering to write a review for a store but it was just too awful to ever forget.
I went to the front counter and said hi good afternoon, just for her to IGNORE me, (even though she obviously saw me enter as I was the only person in the entire store and the counter is RIGHT by the entrance). Then she proceeded to just be rude, patronizing and describing things to me like a 6 year old when I politely and in a very friendly manner told her I had a bag of items they potentially might want. Again, just a complete psycho for no apparent reason! Snarky looks, eye rolling, condescending, she obviously hates working there.
I tried to just ignore her awful behaviour and assumed she was having a bad day, because I have worked at a busy retail store and I know sometimes you just get tired of dealing with people. However she just continued to be so mean with her blatant facial expressions and bipolar mood swing - attitude. She sounded like she just really wanted to be heard, wanted to talk down to someone just to get it out of her system and be RIGHT about their non-rocket science consigning policy (even though I barely said a word because she was scaring me and I just wanted to finish our transaction as smooth as possible).
I've never met anyone whose been this AWFUL before. I didn't argue back because someone like that is not worth anyone's time or energy.
I am pointing out the fact that this was a Asian employee in hopes she or the owner reads this and that someone who works there can teach her some proper etiquette when it comes to talking to other human beings, and to leave whatever unresolved personal issues she has AT HOME.
If she's the owner, then I hope she reads this and learns to treat her customers better. Especially the ones who help to bring in business as regular consignors. I will NEVER be going back here and have already told my whole group of friends who've also consigned here to just go to other consignment stores in Toronto as well. They are freaked out by my experience too.