It's like people don't even remember what customer service was because it's been so long since anybody's gotten some from anywhere. I'd say that would be an excuse for these people except for that the lady who serve me was about 68 years old talked like she was reading from a script yet everything she said also seems very made up. I'm not gonna say that she got my order wrong however sitting there for 15 minutes then getting home to eat it it tasted like the food had been sitting underneath a heat lamp for an hour or so so I'm unsure as to why I was forced to wait 15 minutes in the drive-through.