To Ryan Cahill,
I do not know how to instant message you regarding my experience today. I will say that it ended up taking a full hour to have my car washed today and I was the third car in line. I am willing to chat with you, but have no idea how to contact you.
I will add that Pat finished my car, and Pat was extremely pleasant, wished me a good day and the end result was that my car looked great.
I just didn't expect an hour at the car wash. Feel free to advise how to get in touch with you. Ellen