If I could give 10 stars I would. Tom is simply the best!! After our first meeting I felt like he was an old friend. We had contacted a few other patio companies for a bid on a covered patio. Tom came out to give us a bid, he was very knowledge and demonstrated years of practical experience with complex installations. He wasn't pushy like the other salesmen that came out for bids. Once we made the decision to go with Ultra Patios, Tom pulled a permit right away and had a crew come out in 3 days. The crew finished our complex job in 1 day. The price was the MOST reasonable bid, significantly less than the other bids we received. I recommend Ultra Patio for any of your patio needs. They are great people to work with.