They were out of Cherry Pepper Relish during dinner on my May 13th visit. Super disappointed, as the relish is what really makes my sandwich great. Could the manager not stay on top of the inventory ordering or what?!
The staff was not very friendly. There was only one person in front of me, and just about to pay for their sandwich when for some reason, the crew decided to make me wait and ignored me for 5 or so minutes without serving me, let alone acknowledging me, or telling me they'd be right with me. NOT what I'd consider good customer service --rude in fact.
Oh, and the floors were dirty.
Overall, the sandwiches are good, despite being a little bland on my latest visit. Just hope the relish is in stock and the service is much better next time.