They just released a new menu over a week ago and the servers still haven't learned it. Mind, it's not that different, so it's not like they had a textbook to memorize.
The biggest disappointment is that the new menu, while laminated and pretty, does not suit the market area or the decor. I get that most people like the couches, but for a $23 cheese board, $12 cocktails, and a $34 steak I expect to be sitting somewhere better than on a basement-style couch next to a couple with six kids.
If you were expecting to save a little money during happy hour, you'll be disappointed. There is NO happy hour menu or flyer. You're basically relying on your server to tell you "well I think these three apps are marked down but I don't think you'd be interested in those." No drink specials. Usually reputable places offer happy hour because it captures the afterwork crowd and - guess what? - people who come for happy hour end up staying longer and spending more money.
None of the changes make any business sense for an economically depressed area; even the mall down the street couldn't survive.
Servers are kind but deserve better training and not to be hung out to dry by poor management decisions. No wonder there is never a wait here.