This place is unsettling. The decor is incredibly Asian-bistro, but the food is Italian. Also, the space is so incredibly huge, it feels like some sort of high school cafe mixed with a dance club....it's so strange! The whole "walk up to counter and order for yourself" thing wasn't too bad, but for an Italian restaurant, I tend to think comfortable, noisy, boisterous, homey, warm, inviting....Vapiano is none of those things. But anyway, onto what really matters, the food. I went with the Toscana pizza. It was perfectly meh. Hailing from Chicago, I guess I'm spoiled with pizza that makes my brain want to explode with every bite. Vapiano's pizza was pretty okay. As a pizza connoisseur, pretty okay doesn't really cut it for me....so Vapiano's really didn't cut it for me. I suppose it's worth a try though, just because it's so different.