my family and i rented a property in Henderson from the property group for the last year and a half. there service was top notch, they were a pleasure to deal with. Janae the office manager was very easy to get a hold of and very professional. They were very responsive with every dealing we had with them. i never had any issues with being over charged for anything or had any instance in where the record keeping was bad ( like Fami R stated ) my family owns a large property management company in Texas and my wife and i own a few rental properties ourselves.they were fantastic in every aspect. we always had great communication with them. if we ever acquire any properties out here in las vegas we would definately hire them to manage it because i was very impressed with the service that they provided