Zero customer service, and dishonest prices.
I live within one mile of this dealership. So they were my preferred dealership to go to, until now.
My Honda had an airbag recall notice sent by mail. I called this dealership about 5 times hoping to set up an appointment. Every time they say that a service advisor will call me back and nothing happens. No response even after I made it clear that I tried to set up an appointment unsuccessfully the past 4 times.
And then my car battery died. I purchased the battery at this dealership. When I go there to get it replaced, the initial price they give me was almost twice the price quoted by a different Honda dealership for the same Honda battery. When I mention the other dealership's price, they drop the price, and agree to match it. So, if you don't do your research, you can be assured to be overcharged here.
I rejected their offer, and got my battery replaced at Tempe Honda few miles north west, where I got awesome service. They even completed by recall work right then without a prior appointment, and gave back my car washed clean.