We frequent this restaurant, however after tonight I will think twice before returning. I placed an order on the app for an 8:15 pick up at 7:50. For those that don't know.... The pizzas are prepared but not "fired" until you pick up. I got there at 8:14 and my pizzas were sitting on the counter.. Done and had been for 5 minutes (according to the gentleman that put them there) but the sticker on the box has a 7:59 time stamp. When I asked why they were cooked already I was told ASAP orders are cooked right away. When I asked what determines an ASAP order, they told me its written in the notes(keep in mind that it doesn't state anywhere that if you write ASAP your pizzas would be cooked immediately. So how would I have even known to do that?!). I WROTE nothing On my order and purposely chose 8:15 because that would give me enough time to get there and hopefully the pizzas would be warm when I got home. Instead of working with me and remaking the pizzas.. Both the lady at the register and I'm assuming the manager just argued with me. I'm a very tech savvy person and use my phone for everything...... This was not a glitch on my part.
Now I'm sitting here eating a cold pizza.