My review is based solely on the customer service which I felt was terrible by the manager (a blonde woman in her late 30s-early 40s). I tried to return something...even if your answer is no, there is a polite way to say no. Try to at least smile and have the customer return. The return policy is written in Spanish on the front of the receipt. She said that's because of the holiday??? (Ok that makes no sense but whatever) also they said for sanitary reasons I couldnt return jewelry Id bought yesterday, still bagged and tagged BUT I could exchange for store credit and buy something else.....if its a sanitary issue, why would you take it from me so long as I buy something else but not simply take it?? Whatever...next time PLEASE explain that at check out and Id have no problem.