Been frequenting bar fancy since opening. Always supported. Always loved most all of the staff. Always was kind, tip very well, and spread the word about one of my local go to' s to all I knew.
Then Superpoint opened. Same situation. Frequent at least a few times a month. Love the place. The staff. The food and service.
Which is why as a hardcore supporter of both establishments, I was extremely disappointed tonight.
I brought a friend there, for food and drinks, on my word to her that it was a great spot.
Throughout the night we ordered nachos (they were the usual, Delish) a fish sandwich (was very mediocre but nothing I'd complain about for the low price point it is) and I ordered six oysters. I eat oysters at least a few times a week. I have NEVER returned them. But I could not eat these. They were fishy, and were off to me. I had one, and left the plate there. Awaiting the waiter (a new guy whom I've not seen before) to return and acknowledge.
About 30 minutes later he did. I told him they were fishy. In the kindest way possible. I do not like to complain. He then said 'I'll see if I can take them off the bill for you"
I then had to flag him down about 30 minutes following that asking for the bill. He delivered it. It's Aprox $120. We had also had about six glasses of rose) I looked over the bill and said 'excuse me, the oysters I returned are on here' his reply...
Yeah so, no one else complained about them all night'
He then walked away. Went behind the bar, and laughed loudly about it with your head bartender. I heard every word.
Pretty disappointed with that service.