WORST APARTMENT COMPLEX EVER !!!
I have been here for about 8 months and the longer I am here the more I want to walk away from my lease. The office staff on a normal day has a very bad attitude (who wouldn't though when you have a complex full of unhappy residents... ALTHOUGH IF THEY DID THEIR JOB THEY WOULDNT HAVE THAT ISSUE)
When I did my walk through at my lease signing i needed them to replace ONE light bulb, NEVER GOT DONE. then my living room fan broke, my dining room lights LITERALLY exploded, my kitchen light burnt out my patio light burned out, and 3 of my blinds just fell off. These events all happened over the course of my 8 months and EVERY time a new issue came up I (nievley) put in yet another request, that was NEVER addressed. Earlier this week I found out they had to get a new maintenance supervisor (shocker) and HE WAS THE ONLY ONE who got someone out to me the day I put in a request. I would always go into the office and they would write down my request on there pad and nothing..... turned out THE OFFICE NEVER EVEN PUT IN THE FUCKING REQUET !!!
there was only 1 request ever submitted to my chart and that was from may !
they had no idea any of these other issues were even going on.
So finally the new manager (very nice man, genuinely felt bad) gets someone out to the apt maybe 20 min later and majority of my requests were fixed... the last thing on his list was to replace a pull strong for the light in my living room. The guy takes the lighting fixture off and says he needs to go grab something that he would be right back. I WAITED OVER AN HR before finally I had to leave for work, no one ever came, called, nothing. I go into the office a few days later to complain about the exposed wires I told them i don't even care if its fixed at this point ill buy a lamp I just want the light fixture replaced/ put back so when family gets into town for Christmas I don't have that exposed. Once again they took my information and request wrote it down and NEVER SHOWED UP !
Today I went into the office to tell them it has been a week and no one has come, now I have family coming into town and need it fixed TODAY before i go to work at 1:30, I was told with in the hr i should have someone there, and I explained that if not I would be back to see where they were since a simple poliet request did not seem to get anything done. OF COURSE no one showed up and I went down there to check and this office lady had the nerve to talk down to me and tell me I need to be patient.... PATIENT WAS FUCKING 8 MONTHS AGO !!!
FINALLY someone shows up and tells me he knows what needs to be fixed and will grab the part he needs and come right back .... THAT WAS AN HR AGO !
I am so far passed angry right now I don't even know what I need to do to get someone to ACTUALLY do what they say they are going to do
I would also like to add that this maintenance issue is only ONE of the many reason I will not be renewing my lease and telling everyone I can never to rent here.
- The model apt is NOTHING like the ones they lease... patchy walls that look like shit is what I got
- messing up our lease date
-not having the apt ready on move in day
- having the carpets cleaned the DAY AFTER move in day ( which put us 2 days with out our apt)
- never answering the phone in the office ( very annoying)
- losing packages
- bad attitudes
-LIERS