I'm not sure what all the hype is about for this place. I though it was good but not awesome. I can here for lunch w/ fellow Yelper Christie L. This was a first visit for the both of us.
When we walked in we were greeted promptly and since we were looking at the menu the gentleman behind the counter asked if it was our first visit. He went over the menu and told us how it all worked. The process is similar to Chipotle in that you say you'd like a burrito, bowl, salad etc. and then you choose your toppings.
I ordered the ZiKiZ's bowl which included ZiKiZ's rice, a combination of rice and thin pasta. From there you choose a meat, I choose steak. Then I choose my toppings, hummus, lettuce, tomatoes, cucumber, feta cheese, yellow peppers & ZiKiZ's sauce. The food was fresh and I felt it could've used a bit more flavor.
There was a bit of confusion at the cash register. We had a coupon for $5 off a $20 purchase. I felt that the gentleman ringing us up just wanted to get our total over $20 vs thinking that we may each want a drink. We needed to add at least one combo to get over $20. I'm not sure exactly what was rung up but it was assumed that we would want French fries & not another side & only one drink.
I'm glad that a restaurant has lasted this long in this spot, but ZiKiZ's is not on my high priority list of place to return.