Top notch service. We were looking for a new place to bring our age 14+ ailing dog, and Jennifer and the staff took exceptional care. He's a keeshond so we like to shave him for summer, but have had bad experiences before. We had asked about just brushing out his matts, bc due to his age, we haven't been able to keep up with grooming as often, but Jennifer suggested shaving to make it a less stressful experience for our dog and that she'd keep it as long as she could. Best shaving he's ever had. She even carried him to our car so that he wouldn't have to move as much. Finally found a great place for him and can't wait to bring him back.